Terms & Conditions
- Only physical products are available for wholesale. PDF files are not available for wholesale.
- All prices are in US dollars.
- First order minimum is 10 patterns. After your initial order patterns can be ordered in any quantity.
- We only accept wholesale orders from both brick & mortar shops and e-commerce sites with their own domain. We do not currently sell to Amazon, eBay or Etsy shops.
- We ship with USPS and pack orders to the best of our ability for undamaged delivery. Flat Rate Priority Shipping does offer cardboard boxes that can decrease possible damage during shipping.
- All orders ship without any plastic sleeves or wrap.
- If an order does arrive damaged, please contact orders@grainlinestudio.com immediately and we will try our best to help you out!
- Any additional questions please contact orders@grainlinestudio.com
Pricing & Payment
- Wholesale rate is 50% the item retail price.
- You will be able to see the price once you are set up with a wholesale account and logged in.
- All orders must be paid at checkout. Orders will not be shipped without payment.
- We accept Visa, Mastercard, American Express, Discover, and Paypal.
Order Processing & Shipping
- Orders will be processed within 3-5 business days unless otherwise arranged.
- All orders are shipped USPS First Class or Priority Mail in the US, and either USPS First Class or USPS Priority Mail Internationally. If you require an alternate form of shipping, please contact us prior to placing your order.
- USPS typically requires 3-5 business days in the US to deliver Priority Mail and 5-10 days for First Class.
- Please allow additional time for International orders, they can take anywhere from 15-30 days to arrive depending on their destination.
- Orders placed outside the US may be subject to various import taxes and charges, these are the responsibility of the purchaser. For more information regarding these please contact your local customs office.
Returns
- All sales are final, we do not accept returns or exchanges except in the case of our error.
Image Requests
- Images can be downloaded from each pattern’s shop page. If you need additional images or a higher resolution, please contact us.
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